Maintenance Terms of service.

1. Introduction

  • These Terms and Conditions govern the enrollment and participation in the NSN AUTODETAILING Maintenance Program. By enrolling in the Program, clients agree to abide by these Terms and acknowledge their understanding of the benefits, obligations, and responsibilities outlined herein.

2. Program Eligibility

  • To qualify for the Maintenance Program, clients must first complete a full-detail service at the standard rate.

  • Once the initial full-detail service is completed, clients may opt into the Maintenance Program and receive the benefits of reduced pricing on subsequent maintenance detailing services.

  • Clients must comply with all Program requirements to remain enrolled and retain eligibility for ongoing benefits.

3. Maintenance Schedule and Frequency

  • Maintenance detailing must be scheduled and completed within a 4-8 week interval after the initial full-detail service.

  • Failure to maintain the required interval (i.e., exceeding 8 weeks between maintenance services) will result in the termination of Program eligibility. Clients who miss this window must complete a new full-detail service at the standard rate to re-enter the Program.

  • Clients must complete at least two consecutive maintenance details to regain eligibility for Program benefits, including discounts and add-ons.

4. Service Pricing

  • The Maintenance Program offers exclusive pricing for enrolled clients, providing a discounted rate for regularly scheduled maintenance detailing services.

  • The pricing for maintenance services will vary based on the type and condition of the vehicle, and the time required to complete the service. Pricing details will be provided during the initial full-detail service.

  • Rates are subject to change based on vehicle size, condition, or other factors that may affect the scope of the detailing service. Clients will be notified of any changes to pricing before the next scheduled service.

5. Program Benefits

  • After completing two consecutive maintenance details, clients will be eligible for one of the following benefits:

    • A 20% discount on larger detailing packages; OR

    • Free add-ons as specified by NSN AUTODETAILING.

  • Clients must continue to meet the maintenance schedule requirements to retain eligibility for ongoing benefits.

6. Scheduling and Appointment Policy

  • Maintenance detailing services must be scheduled in advance, with a minimum of one week’s notice to ensure availability.

  • Clients are responsible for ensuring their vehicle is available at the agreed-upon time and location for the scheduled service.

  • Cancellations or rescheduling must be made at least 48 hours prior to the appointment. Failure to provide adequate notice may result in a cancellation fee equal to 50% of the scheduled service cost.

7. Payment Terms

  • Payment for all services is due at the time of service completion.

  • NSN AUTODETAILING accepts payments by cash, card, or approved digital payment methods.

  • Invoices for services will be provided upon request. Outstanding payments must be settled in full before additional services will be provided.

8. Program Termination
NSN AUTODETAILING reserves the right to terminate a client’s participation in the Maintenance Program under the following circumstances:

  • Failure to adhere to the required maintenance schedule (i.e., missing the 4-8 week interval);

  • Repeated cancellations or rescheduling without proper notice;

  • Non-payment or failure to meet financial obligations as outlined in Section 7.

  • Once removed from the Program, the client must complete a full-detail service at the standard rate to re-enroll, and they will lose access to prior benefits.

9. Liability and Responsibility

  • NSN AUTODETAILING is not responsible for personal items left in the vehicle during detailing services. Clients are encouraged to remove any valuables or personal belongings before their service appointment.

  • NSN AUTODETAILING is not liable for pre-existing conditions, damages, or issues within the vehicle that were present prior to the detailing service. Clients are advised to notify NSN AUTODETAILING of any special care requirements or concerns prior to the service.

  • In the event of any accidents, damage, or loss during detailing, NSN AUTODETAILING will assess the situation on a case-by-case basis and, if applicable, provide compensation in accordance with the terms of service.

10. Amendments to Terms

  • NSN AUTODETAILING reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be communicated to clients prior to their next scheduled service.

  • Continued participation in the Program after any changes to these Terms will constitute acceptance of the updated Terms